Frequently Asked Questions

Delivery Time

Delivery time depends on the product, destination and fulfillment location. Estimated delivery information is shown at checkout or communicated with your order where applicable.

Returns

To request a return, email support@nexora-living.shop with your order number. We will provide the correct instructions and return address.

Damaged, Incorrect or Missing Product

Contact us as soon as possible with your order number and photos where relevant. We will provide the appropriate solution.

Warranty

Your statutory consumer rights and any applicable product warranty remain unaffected.

Shipping Costs

Applicable shipping costs are shown at checkout.

Contact

Email support@nexora-living.shop.